Moms and AI | Supermom Pulse

Supermom Pulse listening report. 1 January to 5 November 2026.

Summary

Exhibit 1

How to read this exhibit

The left panel splits coded messages into four tones, first for the whole country and then for each AI product Moms name. Net sentiment is positive share minus negative share, so +20 means positive messages outnumber negative ones by 20 points.

The right panel shows how Moms treat AI answers when their message reveals a stance. Rely means acting on or repeating the answer. Verify means checking it with other Moms, a doctor or another source. Distrust means rejecting AI or warning others off it.

PositiveMixedNeutralNegative
RelyVerifyDistrust

Exhibit 2

How to read this exhibit

“Volume” counts every organic AI message in the full pool for each month, after removing promotions and duplicates. The lighter line shows how many of those came from Supermom-managed communities. “Net sentiment” uses the coded sample, and months with fewer than 8 coded messages are hidden. November covers 1 to 5 November only.

Exhibit 3

How to read this exhibit

Each row is a use-case theme. The gradient bar and percentage show the theme’s share of coded messages for the selected AI product. The coloured split shows that theme’s tone mix, and the right-hand number is net sentiment. Pick a product to see what Moms in this country use it for.

Source: coded sample. Each message carries one primary theme. Product filter matches messages naming that product.

Exhibit 4

How to read this exhibit

Tone drivers are the reasons behind positive and negative messages. Counts are positive or negative coded messages in this country that carry each driver’s theme. Read each with its quote for the human context.

What lifts the tone

What drags it down

Exhibit 5

Each story pairs a pattern we saw repeatedly with Moms’ own words. Quotes are verbatim. English translations sit under non-English quotes.

Exhibit 6

How to read this exhibit

Share of voice uses this country’s full pool and is calculated against AI brand mentions only. Tone split and top use come from coded messages that name the brand, so brands with fewer than 20 coded messages are directional.

AI productShare of AI brand mentionsFull-pool mentionsCoded baseTone splitNetTop use in coded sampleImplication for brands

Exhibit 7

How to read this exhibit

This section shows how parents talk about using AIMA, Supermom’s AI parenting assistant, in their own words. Quotes are verbatim, with English translations under non-English ones.

Exhibit 8

How to read this exhibit

Segments are assigned from the life stage or role a message signals, such as pregnancy, a newborn, weaning, school homework or work. Messages with no signal sit in “Everyday users”. Share is the segment’s portion of this country’s coded messages. Net is positive minus negative share.

Source: coded sample. One segment per message.

Implications

Exhibit 9

Explore every coded quote with our team

The full quote explorer lets you search and filter every coded message by theme, tone, AI brand, Mom segment and trust stance, with English translations. Talk to us to walk through it or to commission a study for your category.

Method

How this analysis was built

Data source and scope

Keyword families

Keywords were built to catch general AI talk, named assistants, branded or rebranded AI agents, and the local verbs Moms use when they ask AI something in Bahasa Indonesia, Bahasa Melayu, English and Chinese.

General AI termsAI, A.I, artificial intelligence, kecerdasan buatan, chatbot, asisten AI, AI assistant
Usage verbstanya AI, nanya AI, pakai/pake AI, guna AI, minta AI, hasil AI, edit AI, foto AI, video AI, ask AI, use AI, AI generated
Core assistantsChatGPT, chat gpt, GPT, OpenAI, Gemini, Nano Banana, Claude, Copilot, Meta AI, DeepSeek, Perplexity, Grok AI
Wrappers and local agentsAIMA, MomGenie, AIChatBot Supermom, Baibu.id, Sahabat-AI, Character.AI, Flourish, Xiaozhu
Creative and learning AIMidjourney, Sora, Canva AI, CapCut AI, Pippit, Suno, Photomath, Gauth, Question.AI, Khanmigo
Risk and authenticitydeepfake, voice clone, editan AI, gambar AI, video AI, AI generated, scam, hoax

Cleaning and exclusions

  • Promotions and sales posts were removed (links, prices, class sign-ups, account resale, appliance ads such as “AI aircond” or “AI CCTV”), as were duplicates and messages over 420 characters.
  • False positives were removed: “grok” as an Indonesian word for a phlegmy cough, Gemini as a star sign, “Ai” as a name or pronoun, Physiogel AI (Anti-Irritation) lotion, and Claude Monet.

Sampling and coding

  • Each message was coded for tone, one primary theme and, where visible, a trust stance (rely, verify, distrust). Brands and Mom segments were tagged with keyword rules, then checked against theme.
  • The AIMA section uses every AIMA or MomGenie mention in the country, with no promotion filter, tagged by speaker, use and tone.

Limitations

  • Community conversations over-represent active, digitally confident Moms. Results describe community conversation, not population usage rates.
  • Brands with fewer than 20 coded messages are directional. November covers five days only.
  • Quotes are verbatim. Only phone numbers, emails, links and member handles were masked, in line with Supermom’s PII guardrail.
Supermom Pulse. Prepared for B2B thought leadership. Internal analysis. Quotes are for analyst use and should be paraphrased in public-facing content.
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About Supermom

Supermom is an AI-powered data and technology platform providing full-funnel lifecycle marketing solutions for brands targeting families across Southeast Asia. 
Founded in 2013, the company connects over 10 million parents through a network of more than 6,000 private community groups across the region. Supermom Pulse, the company’s proprietary social listening intelligence platform, analyzes authentic conversations within private parenting communities to uncover real parental concerns, emerging behaviours, and household decision-making trends.
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